Privacy Policy

  • At [FamilyCare Homoeopatic Clinic], we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

  • We collect personal information that you provide directly to us, as well as information automatically collected through your use of our website. This includes:
    • Personal Information: Name, phone number, email address, health information, appointment details, and any other information you provide through forms, email, or in person.
    • Automatically Collected Information: IP addresses, browser type, device information, cookies, and other tracking technologies used to enhance your experience on our site.

2. How We Use Your Information

  • We use your personal data for the following purposes:
    • Appointment Scheduling: To book, confirm, and manage appointments.
    • Patient Care: To deliver appropriate healthcare services.
    • Communication: To send reminders, respond to inquiries, and provide updates related to your care or our clinic.
    • Improving Services: For website analytics, optimizing user experience, and improving our clinic’s services.
    • Compliance: To comply with legal obligations, such as maintaining medical records.

3. How We Protect Your Information

  • We implement strict security measures to protect your personal and health information, including encryption, secure servers, and access controls. We are compliant with medical data protection laws such as HIPAA (if applicable).

4. Sharing Your Information

  • We do not share your personal data with third parties, except in the following cases:
    • Service Providers: We may share information with trusted third-party providers (such as billing services or electronic medical record providers) that assist in our operations.
    • Legal Requirements: When required by law or to protect your safety and the safety of others, we may disclose information to legal authorities.

5. Your Rights

  • You have the right to:
    • Access, update, or correct your personal and health information.
    • Request the deletion of your data (subject to legal or clinical record-keeping requirements).
    • Withdraw consent to our processing of your data, where applicable.

    For any of these requests, please contact us at [info@familycare.com.pk].

6. Cookies and Tracking Technologies

  • We use cookies and similar technologies to track user interaction with our website and improve your experience. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

  • Our services are intended for individuals over the age of 18. We do not knowingly collect personal data from children without parental consent. If you believe we have collected information from a child under 18, please contact us, and we will delete the data.

8. Changes to This Policy

  • We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. We encourage you to review it regularly.

9. Contact Us