Refund Policy
At [FamilyCare Homoeopatic Clinic], we are committed to providing the highest quality care and service. Please review our refund policy carefully, as it outlines our terms regarding payments, cancellations, and refunds.
1. Consultation Fees
- Non-Refundable: Once a consultation has been provided (whether in-person or via telehealth), the consultation fee is non-refundable.
- Cancellations and Rescheduling: You may cancel or reschedule your appointment by notifying us at least [Insert Timeframe, e.g., 24 or 48 hours] in advance. Cancellations made after this period or missed appointments will not be refunded.
2. Prepaid Packages and Services
- Refund for Unused Services: If you have purchased a package of treatments or services, refunds for unused portions may be issued upon request. A processing fee of [Insert Percentage, e.g., 10%] may apply.
- Cancellation of Services by Clinic: If we cancel any scheduled service or treatment, you will receive a full refund or have the option to reschedule.
3. Products Purchased
- Product Returns: Products purchased from our clinic (e.g., skincare, supplements) may be returned within [Insert Timeframe, e.g., 7 or 14 days] if they are unopened, unused, and in the original packaging. A refund will be issued upon inspection, and a restocking fee of [Insert Percentage, e.g., 10%] may apply.
- Non-Refundable Products: For safety reasons, opened or used products cannot be returned or refunded.
4. Refund Process
- To request a refund, please contact us at [care@familycare.com.pk] with your receipt or proof of purchase.
- Refunds will be processed within [Insert Timeframe, e.g., 7-14 business days] using the original payment method.
5. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be revised accordingly.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at:
[FamilyCare Homoeopatic Clinic]
[+92 325 6900083]
[info@familycare.com.pk]