Shipping Policy

At  [FamilyCare Homoeopatic Clinic], we strive to ensure that products purchased through our website are delivered to you in a timely and secure manner. Please read the details of our shipping policy below.

1. Order Processing Time

  • All orders are processed within [Insert Timeframe, e.g., 1-2 business days] after receiving your order confirmation email.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a notification when your order has been shipped.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: [Insert Delivery Timeframe, e.g., 5-7 business days]
  • Express Shipping: [Insert Delivery Timeframe, e.g., 2-3 business days]

Delivery times may vary depending on your location and selected shipping method.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the weight of the products.
  • Free shipping may be offered for orders over a certain amount (e.g., “Free shipping on orders over RS: 3000”). This will be indicated at checkout if applicable.

4. Shipping Destinations

  • We currently ship only in Pakistan.
  • We do not ship to untrackable addresses.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.

6. Damaged, Lost, or Missing Shipments

If your order arrives damaged or is lost in transit, please contact us within [Insert Timeframe, e.g., 7 days] of receiving your shipment or the expected delivery date.

  • Damaged Products: We will arrange a replacement or refund for damaged products upon confirmation.
  • Lost Shipments: If your shipment is lost in transit, we will work with the courier to resolve the issue and arrange a replacement.

7. International Shipping (if applicable)

  • International shipping times may vary based on customs processing and regulations.
  • [Include information about duties and taxes, if applicable]: Any duties or taxes imposed by the destination country are the responsibility of the customer.

8. Changes to Shipping Information

If you need to update your shipping address or any other shipping details after placing your order, please contact us immediately at [Care@familycare.com.pk]. We can only make changes before the order has been shipped.

9. Contact Us

For questions regarding your order or shipping, please contact us at:

[FamilyCare Homoeopatic]
[WhatsApp/Call: +92 312 6891683]
[info@familycare.com.pk]